Frequently Asked Questions
Everything you need to know before hitting the water. Can't find your answer? Get in touch.
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Booking & Payments
You can book directly through our website by clicking 'Book Now' on any page. Choose your activity, pick a date and time, enter your details, and pay securely online. You'll receive an instant confirmation email with all the details.
We accept all major credit and debit cards (Visa, Mastercard, Amex) through our secure online payment system. Cash payments are also accepted on-site at our St Thomas Bay base in Marsaskala.
Yes! Free cancellation is available up to 24 hours before your scheduled time. You can reschedule for free depending on availability. Contact us via WhatsApp or email to make changes.
Yes, we offer special rates for groups of 6 or more. Contact us via WhatsApp or email with your group size and preferred activities, and we'll prepare a custom quote.
Full payment is taken at the time of booking for most activities. For private charters and large group bookings, we may require a 17% deposit with the balance due on the day.
We hold your slot for 15 minutes. If you're running late, let us know via WhatsApp and we'll do our best to accommodate you. After 15 minutes, the booking may be forfeited without refund.